Patient Services Coordinator at Aetna (CVS Health), Jackson, Mississippi

Company Overview:
Aetna (CVS Health) is a renowned leader in the healthcare industry, committed to providing innovative solutions to improve the health and well-being of individuals and communities. As a part of CVS Health, Aetna is dedicated to delivering high-quality healthcare services, including insurance, pharmacy benefits management, and healthcare technology.

Key Responsibilities For Patient Services Coordinator:
- Serve as the primary point of contact for patients, healthcare providers, and internal teams
- Coordinate patient appointments, referrals, and follow-ups to ensure seamless care delivery
- Manage patient inquiries, resolve issues, and provide exceptional customer service
- Maintain accurate patient records and ensure compliance with regulatory requirements
- Collaborate with healthcare professionals to optimize patient care outcomes
- Assist in the coordination of insurance authorizations and claims processing
- Support the development and implementation of patient care programs and initiatives

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business, or related field
- Proven experience in a healthcare setting, preferably in patient services or care coordination
- Strong knowledge of medical terminology, insurance protocols, and healthcare regulations
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office and electronic health record systems
- Ability to multitask, prioritize workload, and work effectively in a fast-paced environment

Desired Skills:
- Certification in Healthcare Management or related field
- Experience with healthcare software systems such as Epic or Cerner
- Knowledge of quality improvement processes in healthcare
- Bilingual proficiency in Spanish or other languages
- Strong analytical and problem-solving skills

Compensation & Benefits:
The annual salary range for the Patient Services Coordinator position at Aetna (CVS Health) in Jackson, Mississippi, is $45,000 to $55,000, commensurate with experience and qualifications. In addition to competitive pay, Aetna offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and professional development opportunities.

How to Apply:
To apply for the Patient Services Coordinator position at Aetna (CVS Health) in Jackson, Mississippi, please visit our careers website and submit your resume and cover letter. We look forward to reviewing your application and exploring the opportunity to join our dynamic healthcare team dedicated to making a positive impact on patient care.