Patient Services Coordinator at Ascension Health, Louisville, Kentucky

Company Overview: Ascension Health is a leading healthcare organization dedicated to transforming healthcare delivery to provide the best care for patients across the United States. With a strong commitment to holistic care and community well-being, Ascension Health operates a network of hospitals, clinics, and other healthcare facilities to serve individuals and families in need. Key Responsibilities for Patient Services Coordinator: - Coordinate patient appointments, admissions, and discharges efficiently - Serve as the primary point of contact for patients, families, and healthcare providers - Manage patient records and ensure accuracy and confidentiality - Assist with insurance verification and billing processes - Collaborate with clinical staff to ensure seamless patient care delivery - Provide exceptional customer service and address patient inquiries and concerns promptly - Schedule follow-up appointments and referrals as needed - Support patient education initiatives and promote wellness programs - Maintain a clean and organized work environment in patient service areas Required Qualifications: - Bachelor's degree in Healthcare Administration or related field - Proven experience in a healthcare setting, preferably in patient services or administration - Strong understanding of medical terminology and healthcare operations - Excellent communication and interpersonal skills - Proficiency in electronic health record systems and MS Office Suite - Ability to multitask, prioritize, and work effectively in a fast-paced environment - Attention to detail and commitment to maintaining patient confidentiality - Knowledge of insurance verification processes and billing procedures Desired Skills: - Certification in Healthcare Administration or related field - Experience with Epic or other electronic medical record systems - Bilingual proficiency in Spanish or other languages - Knowledge of healthcare compliance regulations and standards - Strong problem-solving abilities and conflict resolution skills Compensation & Benefits: The annual salary range for the Patient Services Coordinator position at Ascension Health in Louisville, Kentucky is $45,000 to $55,000, commensurate with experience and qualifications. Benefits include medical, dental, and vision insurance, retirement savings plans, paid time off, professional development opportunities, and employee wellness programs. How to Apply: Interested candidates should submit their resume and a cover letter highlighting their relevant experience and qualifications via the Ascension Health careers portal. Only shortlisted candidates will be contacted for further evaluation. Thank you for considering a career with Ascension Health.