Patient Services Coordinator at DaVita, Little Rock, Arkansas

at DaVita

Job Description

Company Overview:
DaVita is a leading healthcare company specializing in kidney care services, committed to improving the quality of life for patients across the nation. With a focus on delivering exceptional patient-centered care, DaVita operates numerous clinics and centers dedicated to providing innovative and personalized treatment options.

Key Responsibilities for Patient Services Coordinator:
- Serve as the primary point of contact for patients, families, and healthcare providers to coordinate appointments, referrals, and other administrative tasks.
- Manage patient scheduling, ensuring efficient utilization of resources and timely delivery of services.
- Collaborate with clinical staff to ensure seamless patient care coordination and adherence to treatment plans.
- Maintain accurate patient records and documentation in compliance with regulatory requirements.
- Provide exceptional customer service by addressing patient inquiries, resolving concerns, and ensuring a positive experience throughout their care journey.

Required Qualifications:
- Bachelor's degree in Healthcare Administration, Business Administration, or related field.
- Minimum of 2 years of experience in a healthcare setting, preferably in patient services coordination or healthcare administration.
- Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively.
- Excellent communication skills, both verbal and written, to interact with diverse stakeholders.
- Proficiency in using electronic health record systems and Microsoft Office applications.

Desired Skills:
- Knowledge of medical terminology and healthcare industry regulations.
- Experience working with insurance providers and processing medical claims.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Bilingual proficiency in Spanish or other languages is a plus.

Compensation & Benefits:
The annual salary range for the Patient Services Coordinator position at DaVita in Little Rock, Arkansas is $45,000 to $55,000, commensurate with experience and qualifications. In addition to competitive pay, DaVita offers a comprehensive benefits package that includes health insurance, retirement savings plans, paid time off, professional development opportunities, and employee wellness programs.

How to Apply:
To apply for the Patient Services Coordinator position at DaVita in Little Rock, Arkansas, please visit our careers page on the DaVita website and submit your resume and cover letter detailing your qualifications and interest in the role. We look forward to reviewing your application and potentially welcoming you to our dedicated team of healthcare professionals.

Required Skills

  • Telehealth Systems
  • Remote Patient Coordination
  • Digital Health Platforms

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