Patient Services Coordinator at Mount Sinai Health System, Phoenix, Arizona

Company Overview: Mount Sinai Health System is a renowned healthcare institution dedicated to providing high-quality patient care, cutting-edge research, and innovative medical education. With a strong presence in Phoenix, Arizona, we are committed to delivering exceptional healthcare services to our community. Key Responsibilities for Patient Services Coordinator: - Coordinate patient appointments, ensuring efficient scheduling and managing patient flow - Serve as a liaison between patients, healthcare providers, and administrative staff to facilitate smooth communication and resolve any issues - Maintain accurate patient records, including medical history, insurance information, and treatment plans - Verify insurance coverage, obtain pre-authorizations, and assist patients with billing inquiries - Provide exceptional customer service by addressing patient inquiries, concerns, and providing necessary information - Collaborate with medical staff to ensure timely and accurate patient care delivery - Assist in the implementation of patient care programs and initiatives to improve overall patient experience Required Qualifications: - Bachelor's degree in Healthcare Administration, Business Administration, or related field - Proven experience working in a healthcare setting, preferably in a patient services or coordination role - Strong understanding of medical terminology, insurance processes, and healthcare regulations - Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse stakeholders - Proficiency in using electronic health record (EHR) systems and other healthcare software - Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment - Strong attention to detail and accuracy in handling patient information Desired Skills: - Certification in Healthcare Administration or related field - Experience with EPIC or other EHR platforms - Knowledge of HIPAA regulations and patient privacy laws - Ability to work collaboratively in a team environment and contribute to a positive work culture - Strong problem-solving skills and the ability to handle challenging situations with professionalism Compensation & Benefits: The annual salary range for the Patient Services Coordinator position at Mount Sinai Health System in Phoenix, Arizona is $45,000 to $55,000, commensurate with experience. Benefits include comprehensive healthcare coverage, retirement plans, paid time off, professional development opportunities, and employee wellness programs. How to Apply: To apply for the Patient Services Coordinator position at Mount Sinai Health System in Phoenix, Arizona, please visit our careers website and submit your resume and cover letter outlining your qualifications and interest in the role. We thank all applicants for their interest in joining our team.