PCSO at Department for Work and Pensions, Manchester, Greater Manchester

Company Overview: The Department for Work and Pensions (DWP) is a key UK government department responsible for welfare, pensions, and child maintenance policy. With a primary focus on helping people live independent lives through work, it plays a crucial role in creating opportunity and financial security for all citizens. Key Responsibilities for PCSO: - Engage with the local community to build trust and confidence in DWP services - Conduct regular patrols to deter anti-social behaviour and ensure the safety of staff and visitors - Respond to incidents promptly and effectively, maintaining a calm and professional demeanour - Collaborate with internal teams and external agencies to address security concerns and provide support where needed - Compile detailed reports on incidents, observations, and interactions for documentation and analysis - Assist in the implementation of security protocols and emergency procedures to safeguard DWP premises Required Qualifications: - Previous experience in a community support or security role - Excellent communication skills with the ability to engage with diverse groups of people - Strong problem-solving abilities and a proactive approach to addressing issues - Good understanding of security practices and a commitment to maintaining a safe environment - Ability to work effectively both independently and as part of a team - A valid SIA (Security Industry Authority) licence is essential Desired Skills: - First Aid certification or willingness to undergo training - Knowledge of safeguarding procedures and legislation - Experience in conflict resolution and de-escalation techniques - Familiarity with the local area and community dynamics - Additional language skills beneficial for engaging with non-English speakers Compensation & Benefits: Salary Range: £20,000 - £25,000 per annum, dependent on experience - Civil Service pension scheme - Generous annual leave entitlement - Opportunities for training and career development - Employee assistance programme for well-being support - Flexible working options to promote work-life balance How to Apply: To apply for the PCSO position at the Department for Work and Pensions in Manchester, please visit our official careers portal to submit your application online. Ensure that your CV clearly demonstrates how your skills and experience align with the requirements of the role. We look forward to receiving your application and potentially welcoming you to our dedicated team committed to making a positive impact on society.