Personal Banking Officer at Scotiabank, Brampton, Ontario

Company Overview: Scotiabank is a leading financial institution in Canada with a rich history spanning over 180 years. As one of the country's Big Five banks, Scotiabank offers a wide range of banking and financial services to individuals, businesses, and institutions across the globe. With a commitment to customer service excellence and innovation, Scotiabank is dedicated to helping customers achieve their financial goals. Key Responsibilities For Personal Banking Officer: - Provide exceptional customer service by assisting clients with their day-to-day banking needs, inquiries, and issue resolution - Conduct financial assessments and recommend appropriate banking products and services to meet clients' needs - Process account transactions, including deposits, withdrawals, and loan payments accurately and efficiently - Promote and cross-sell Scotiabank products and services to enhance customer relationships and achieve sales targets - Collaborate with team members to ensure a seamless customer experience and contribute to branch success Required Qualifications: - Diploma or degree in Business, Finance, Economics, or a related field - Previous experience in a customer service or sales role within the banking or financial services industry - Strong knowledge of banking products, services, and procedures - Excellent communication, interpersonal, and problem-solving skills - Ability to work in a fast-paced environment and deliver results while maintaining a high level of accuracy Desired Skills: - Experience with financial analysis and lending processes - Proficiency in multiple languages to serve diverse customer needs - Professional certifications such as the Canadian Securities Course (CSC) or Personal Financial Planner (PFP) - Familiarity with banking software and digital platforms for efficient customer service delivery Compensation & Benefits: The annual salary range for the Personal Banking Officer position at Scotiabank in Brampton, Ontario, Canada is between $45,000 to $55,000 CAD, commensurate with experience and qualifications. In addition to competitive pay, Scotiabank offers a comprehensive benefits package, including health and dental insurance, retirement savings plans, employee discounts, and opportunities for career development and advancement within the organization. How to Apply: To apply for the Personal Banking Officer position at Scotiabank in Brampton, Ontario, please visit our careers website and submit your resume and cover letter outlining your qualifications and interest in the role. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Thank you for considering a career with Scotiabank.