Remote Community Manager

Company Overview:
ActiveCampaign is a leading player in the Remote Digital Marketing industry, known for its innovative solutions and commitment to remote work culture. We are a fully remote company that values flexibility, diversity, and collaboration. Our distributed team spans across the USA, allowing employees to work from anywhere in the country while staying connected through virtual platforms and tools.

Position Summary:
ActiveCampaign is seeking a Remote Community Manager to oversee and nurture our online community. This role involves engaging with our user base, fostering relationships, and driving brand loyalty through various online channels. As a key member of our marketing team, the Community Manager plays a vital role in enhancing our brand presence and customer satisfaction in the digital space.

Key Responsibilities:
- Develop and implement community engagement strategies to increase brand awareness and user interaction.
- Monitor and respond to user comments, inquiries, and feedback across social media platforms and forums.
- Plan and execute virtual events, webinars, and campaigns to engage the community and drive participation.
- Collaborate with marketing and customer support teams to ensure a consistent brand voice and messaging.
- Analyze community metrics and feedback to identify trends, insights, and opportunities for improvement.

Required Qualifications:
- Proven experience as a Community Manager or similar role in a remote setting.
- Strong communication and interpersonal skills to engage effectively with online communities.
- Excellent writing skills to create compelling content and responses.
- Ability to multitask, prioritize tasks, and work independently in a remote environment.
- Familiarity with remote collaboration tools such as Slack, Zoom, and Google Workspace.

Technical Requirements:
- Dedicated home office space conducive to remote work.
- Reliable high-speed internet connection for video calls and online interactions.
- Availability to work flexible hours to accommodate different time zones within the USA.

Desired Skills:
- Experience with social media management tools and analytics platforms.
- Knowledge of digital marketing trends and best practices.
- Proficiency in data analysis to track community engagement metrics.
- Ability to organize virtual team-building activities and events.

Compensation & Benefits:
The annual salary range for the Remote Community Manager position at ActiveCampaign is competitive and market-rate, ranging from $60,000 to $80,000 depending on experience and qualifications. In addition to a competitive salary, we offer remote-specific benefits such as a home office stipend or equipment provision, flexible working hours to accommodate diverse schedules, virtual onboarding processes, and opportunities for virtual team building activities. We also provide travel allowances for occasional team meetups.

How to Apply:
To apply for the Remote Community Manager position at ActiveCampaign, please submit your resume and a cover letter highlighting your relevant experience and skills for this role. We look forward to reviewing your application and potentially welcoming you to our remote team dedicated to driving digital marketing excellence.