Remote Community Manager

Company Overview:
Atlassian is a leading company in the Remote Digital Marketing industry, known for its innovative software solutions that empower teams to collaborate and achieve their goals efficiently. Atlassian embraces a remote-first culture, allowing employees to work from anywhere in the USA. The company values work-life balance, diversity, and inclusion, fostering a supportive and collaborative environment for remote team members.

Position Summary:
As a Remote Community Manager at Atlassian, you will be responsible for building and nurturing online communities to engage with customers, drive brand awareness, and support marketing initiatives. You will play a key role in fostering relationships, moderating discussions, and developing strategies to enhance community engagement and growth.

Key Responsibilities:
- Develop and implement community engagement strategies to increase brand visibility and customer loyalty
- Monitor online conversations and engage with community members to provide support and gather feedback
- Collaborate with cross-functional teams to align community initiatives with marketing campaigns and product launches
- Analyze community metrics and feedback to optimize engagement strategies and improve customer satisfaction
- Organize virtual events, webinars, and social media campaigns to promote community involvement and drive user participation

Required Qualifications:
- Proven experience as a Community Manager or similar role in a remote work environment
- Excellent communication and interpersonal skills to interact effectively with diverse community members
- Strong understanding of social media platforms, online forums, and community management tools
- Ability to work independently, prioritize tasks, and meet deadlines in a remote setting
- Bachelor's degree in Marketing, Communications, or relevant field

Technical Requirements:
- Dedicated home office space with high-speed internet connection (minimum 25 Mbps)
- Proficiency in using remote collaboration tools such as Slack, Zoom, and Google Workspace
- Comfortable working in a flexible schedule, accommodating occasional team meetings across different time zones

Desired Skills:
- Experience in B2B software industry or tech-related community management
- Knowledge of SEO, content marketing, and social media analytics
- Familiarity with customer relationship management (CRM) systems
- Multilingual proficiency is a plus for engaging with global communities

Compensation & Benefits:
Salary Range: $60,000 - $80,000 per year, commensurate with experience
- Home office stipend or equipment provided
- Flexible working hours with consideration for various time zones
- Comprehensive benefits package including health insurance, retirement plans, and professional development opportunities

How to Apply:
To apply for the Remote Community Manager position at Atlassian, please submit your resume and cover letter outlining your relevant experience and why you are interested in joining our remote team. We look forward to reviewing your application and potentially welcoming you to our virtual community-building team.