Resort Manager at Hilton Canada, Kitchener, Ontario

Job Description

Company Overview:
Hilton Canada is a renowned hospitality brand known for its exceptional service and luxurious accommodations. With a strong presence in Kitchener, Ontario, our resort offers guests a unique blend of comfort and sophistication, making it a sought-after destination for both leisure and business travelers.

Key Responsibilities for Resort Manager:
- Oversee the daily operations of the resort, ensuring exceptional guest satisfaction and smooth functioning of all departments
- Develop and implement strategic plans to drive revenue growth and maximize profitability
- Manage budgeting, financial planning, and cost control measures to meet financial targets
- Lead and motivate a diverse team of staff, providing guidance, training, and performance evaluations
- Maintain high standards of cleanliness, safety, and compliance with regulations throughout the resort
- Foster positive relationships with guests, vendors, and stakeholders to enhance the resort's reputation and customer loyalty
- Handle guest inquiries, complaints, and special requests in a professional and timely manner

Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or related field
- Minimum of 5 years of experience in hotel/resort management, with a proven track record of success
- Strong leadership and communication skills, with the ability to inspire and motivate a team
- Excellent organizational and problem-solving abilities to address operational challenges effectively
- Sound knowledge of financial management, budgeting, and revenue optimization strategies
- Familiarity with industry trends, customer preferences, and quality standards in the hospitality sector

Desired Skills:
- Certification in Hotel Administration or related field
- Multilingual abilities to cater to a diverse clientele
- Experience with implementing sustainable practices and eco-friendly initiatives in the hospitality industry
- Proficiency in hotel management software and technology tools for efficient operations

Compensation & Benefits:
The annual salary range for the Resort Manager position at Hilton Canada in Kitchener, Ontario, is between $70,000 to $90,000 CAD, commensurate with experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including health and dental coverage, retirement savings plans, employee discounts on accommodations, and opportunities for professional development.

How to Apply:
To apply for the Resort Manager role at Hilton Canada in Kitchener, please submit your resume and a cover letter highlighting your relevant experience and qualifications to our HR department. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Required Skills

  • Event planning
  • Venue management
  • Vendor coordination

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