Resort Manager at Sunwing, Saint John, New Brunswick

Company Overview: Sunwing is a well-established hospitality and tourism company operating in Saint John, New Brunswick, Canada. We are dedicated to providing exceptional vacation experiences for our guests through our luxurious resorts, exceptional service, and exciting amenities. Key Responsibilities For Resort Manager: - Oversee daily operations of the resort, ensuring smooth and efficient functioning - Manage and lead a team of staff, including hiring, training, and scheduling - Develop and implement strategies to enhance guest satisfaction and experience - Monitor and maintain resort facilities, ensuring cleanliness and safety standards are met - Handle guest inquiries, requests, and complaints in a professional and timely manner - Collaborate with other departments to ensure seamless coordination and service delivery - Prepare and manage budgets, control costs, and maximize profitability - Stay updated on industry trends and competition to identify opportunities for improvement Required Qualifications: - Bachelor's degree in Hospitality Management, Business Administration, or related field - Minimum of 5 years of experience in a managerial role within the hospitality industry - Strong leadership and communication skills with the ability to motivate and inspire a team - Excellent organizational and time management abilities to handle multiple tasks effectively - In-depth knowledge of hospitality operations, guest service standards, and industry regulations - Proficient in Microsoft Office suite and hotel management software Desired Skills: - Certification in Hotel and Resort Management - Multilingual abilities, especially in French - Experience working in a resort setting with a focus on luxury and guest experience - Strong problem-solving skills and the ability to make quick decisions under pressure - Knowledge of local tourism attractions and activities in Saint John, New Brunswick Compensation & Benefits: - Competitive annual salary range: $60,000 - $80,000 CAD, commensurate with experience - Health and dental benefits package - Paid vacation and sick leave - Opportunities for professional development and training - Employee discounts on travel packages How to Apply: To apply for the Resort Manager position at Sunwing in Saint John, please submit your resume and a cover letter highlighting your relevant experience and qualifications to our HR department. Only shortlisted candidates will be contacted for further assessment. Thank you for considering a career with Sunwing.