Sales Revenue Operations Specialist - Enterprise Accounts at Buffer

Company Overview

Buffer is a fully distributed team committed to building products that empower small businesses to grow their brands online. We believe in transparency, empathy, and continuous improvement. As a remote-first company since its inception, Buffer offers a unique opportunity to work from anywhere in the USA while collaborating with a diverse and talented team.

Position Summary

Buffer is seeking a highly motivated and experienced Sales Revenue Operations Specialist to support our Enterprise Accounts team. As a key member of our revenue operations function, you will be responsible for optimizing sales processes, analyzing performance data, and implementing strategies to drive revenue growth. This is a fully REMOTE position, offering you the flexibility to work from anywhere within the United States.

Key Responsibilities

• Manage and maintain the sales technology stack, including CRM (Salesforce), sales engagement platforms, and other related tools.
• Develop and implement sales processes and workflows to improve efficiency and effectiveness.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Create and maintain sales dashboards and reports to track key performance indicators (KPIs).
• Collaborate with sales leadership and other stakeholders to develop and implement sales strategies.
• Provide training and support to the sales team on sales processes and tools.
• Manage sales forecasting and pipeline management processes.
• Identify and implement automation opportunities to streamline sales operations.
• Contribute to the development and maintenance of sales documentation and training materials.
• Participate in virtual team meetings and collaboration activities to foster a strong remote team culture.

Required Qualifications

• Bachelor's degree in business administration, marketing, or a related field.
• 3+ years of experience in sales operations, revenue operations, or a similar role.
• Strong proficiency with CRM systems (Salesforce preferred).
• Experience with sales engagement platforms and other sales technology tools.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote team.
• Proven ability to manage multiple projects simultaneously and meet deadlines.
• Comfortable working in a fast-paced, dynamic environment.
• Must reside in the United States and be authorized to work in the US.

Technical Requirements

As a fully remote position, you will need to maintain a suitable home office environment that allows for productive work. This includes:

• Dedicated workspace free from distractions.
• Reliable high-speed internet connection (minimum 50 Mbps download speed).
• Company-provided laptop and other necessary equipment.
• Ability to participate in video conferences and virtual meetings.
• Comfort and ability to work primarily within US business hours and overlap with EST time zone (at least 4 hours).

Desired Skills

• Experience with Salesforce administration and customization.
• Knowledge of sales methodologies and best practices.
• Experience with data visualization tools (e.g., Tableau, Looker).
• Familiarity with sales automation tools.
• Project management skills.
• Ability to adapt to new technologies and processes quickly.

Compensation & Benefits

The annual salary range for this REMOTE position is $80,000 - $110,000, commensurate with experience.

Buffer offers a comprehensive benefits package that includes:

• Health, dental, and vision insurance.
• Unlimited paid time off.
• Home office stipend to set up your workspace.
• Professional development budget.
• Paid parental leave.
• Retreats for team building (travel required).
• Company-sponsored virtual social events and activities.
• Flexible working hours.

How to Apply

If you are a passionate and results-oriented sales operations professional looking for a challenging and rewarding REMOTE opportunity, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and skills through the application portal. We look forward to hearing from you!