Senior Operations Analyst – Data Visualization at Shopify

Company Overview Shopify is a leading global commerce company, providing essential internet infrastructure for commerce, offering tools to start, grow, market, and manage a retail business of any size. At Shopify, we believe commerce is better when it’s inclusive and accessible to everyone. We are a fully distributed company, and we thrive on a culture of trust, autonomy, and collaboration. Our employees work from anywhere in the world, driving innovation and making a real impact on the lives of entrepreneurs. Position Summary Shopify is seeking a highly motivated and experienced Senior Operations Analyst specializing in Data Visualization to join our growing team. As a Senior Operations Analyst - Data Visualization, you will be responsible for translating complex data into clear, concise, and actionable insights through compelling visualizations. This is a fully remote position, allowing you to work from anywhere in the USA. You will play a critical role in supporting data-driven decision-making across various departments within Shopify, contributing to our mission of making commerce better for everyone. Key Responsibilities Design, develop, and maintain interactive dashboards and reports using data visualization tools like Tableau, Looker, or similar platforms. Gather and analyze data from various sources to identify trends, patterns, and opportunities for improvement. Collaborate with stakeholders across different teams (e.g., product, marketing, sales, support) to understand their data needs and translate them into effective visualizations. Develop and maintain data documentation, including data dictionaries and data lineage diagrams. Ensure data accuracy and integrity by implementing data quality checks and validation processes. Present data insights and recommendations to stakeholders through presentations and reports. Proactively identify opportunities to improve data visualization practices and processes. Contribute to the development of data visualization standards and best practices. Participate in virtual team meetings and contribute to a collaborative remote work environment. Mentor junior analysts and provide guidance on data visualization techniques. Required Qualifications Bachelor's degree in a quantitative field (e.g., statistics, mathematics, computer science, economics) or equivalent experience. 5+ years of experience in data analysis and visualization. Proficiency in using data visualization tools such as Tableau, Looker, or similar platforms. Strong SQL skills for data extraction and manipulation. Excellent analytical and problem-solving skills. Ability to communicate complex data insights effectively to both technical and non-technical audiences. Experience working with large datasets. Ability to work independently and manage multiple projects simultaneously in a remote environment. Strong communication and collaboration skills, essential for remote teamwork. Proven ability to thrive in a fast-paced, dynamic environment. Technical Requirements As a remote employee, you will be responsible for maintaining a suitable home office environment. This includes: A dedicated workspace free from distractions. A reliable high-speed internet connection (minimum 50 Mbps download / 10 Mbps upload). A personal computer with sufficient processing power and memory to run data analysis and visualization software. A webcam and microphone for video conferencing. Ability to work during core business hours (Eastern Time Zone preferred) to facilitate collaboration with team members. Desired Skills Experience with cloud-based data platforms (e.g., Google Cloud Platform, AWS, Azure). Experience with Python or R for data analysis and visualization. Experience with statistical modeling techniques. Familiarity with e-commerce business models. Experience working in an Agile development environment. Strong presentation skills. Experience with data governance and data quality principles. Compensation & Benefits The annual salary range for this remote Senior Operations Analyst - Data Visualization position is $120,000 - $160,000, commensurate with experience and location. We also offer a comprehensive benefits package, including: Comprehensive health, dental, and vision insurance. Generous paid time off policy. Company-paid life insurance and disability coverage. Employee stock purchase plan. Home office stipend to help you set up your remote workspace. Flexible working hours to accommodate your personal needs. Virtual onboarding program to help you integrate into our remote team. Opportunities for professional development and growth. Virtual team building activities and events. Occasional travel for company meetups may be required (1-2 times per year). How to Apply If you are a passionate and experienced data visualization expert who thrives in a remote environment, we encourage you to apply. Please submit your resume and a cover letter highlighting your relevant experience and why you are a good fit for Shopify and this role. Our hiring process is fully virtual, and we look forward to hearing from you!