Site Reliability Manager at Dell Technologies, Portland, Oregon

Company Overview: Dell Technologies is a global leader in providing technology solutions that drive human progress. With a rich history of innovation and a commitment to delivering customer-centric solutions, Dell Technologies empowers organizations and individuals to transform, innovate, and thrive in the digital age. Key Responsibilities for Site Reliability Manager: - Lead a team of site reliability engineers to ensure the reliability, scalability, and performance of Dell Technologies' digital platforms and services. - Develop and implement strategies to optimize system availability, performance, and resilience. - Collaborate with cross-functional teams to identify and resolve technical issues impacting system reliability. - Drive continuous improvement initiatives to enhance operational efficiency and minimize downtime. - Establish and monitor key performance indicators (KPIs) to track system reliability and performance metrics. - Conduct regular system audits and implement proactive measures to mitigate risks and ensure system stability. Required Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Proven experience in a site reliability engineering or related role, with a minimum of 5 years in a managerial capacity. - Strong understanding of cloud technologies, containerization, and infrastructure as code. - Proficiency in scripting languages such as Python, PowerShell, or Shell scripting. - Expertise in implementing and managing monitoring and alerting tools like Nagios, Prometheus, or Splunk. - Solid knowledge of DevOps practices and experience working in an Agile environment. - Excellent problem-solving skills and the ability to lead a team effectively in high-pressure situations. Desired Skills: - Master's degree in Computer Science or a related field. - Industry certifications such as AWS Certified DevOps Engineer or Google Professional Cloud DevOps Engineer. - Experience with configuration management tools like Ansible, Chef, or Puppet. - Knowledge of CI/CD pipelines and automation tools such as Jenkins or GitLab. - Familiarity with ITIL framework and best practices in IT service management. Compensation & Benefits: The annual salary range for the Site Reliability Manager position at Dell Technologies in Portland, Oregon is $120,000 to $150,000, commensurate with experience and qualifications. In addition to competitive compensation, Dell Technologies offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, professional development opportunities, and employee discounts on Dell products. How to Apply: To apply for the Site Reliability Manager position at Dell Technologies, please submit your resume and a cover letter highlighting your relevant experience and qualifications to our online application portal. We thank all applicants for their interest in joining our dynamic team dedicated to driving innovation and excellence in the technology industry.