Job Description
Company Overview:
Marriott UK is a renowned hospitality company offering luxurious accommodations, exceptional dining experiences, and top-notch services across the United Kingdom. With a strong focus on guest satisfaction and employee development, Marriott UK is committed to providing a rewarding work environment for its team members.
Key Responsibilities for Wait Staff:
- Greet guests in a friendly and professional manner
- Escort guests to their tables and present menus
- Take food and beverage orders accurately and efficiently
- Serve meals and drinks promptly while adhering to service standards
- Anticipate guests' needs and respond promptly to requests
- Ensure cleanliness and proper set-up of dining areas
- Handle guest inquiries and resolve any issues or complaints
- Collaborate with kitchen and bar staff to ensure timely service
- Process payments and operate the POS system effectively
- Uphold Marriott UK's high standards of hospitality and service excellence
Required Qualifications:
- Proven experience as a Wait Staff in a restaurant or hotel setting
- Excellent customer service and communication skills
- Ability to work effectively in a fast-paced environment
- Basic knowledge of food and beverage operations
- Strong attention to detail and a positive attitude
- Ability to work well within a team and independently
- Flexibility to work shifts, including weekends and holidays
- Eligibility to work in the UK
Desired Skills:
- Additional language proficiency is advantageous
- Barista skills or cocktail-making experience
- Knowledge of wine and food pairings
- Training or certification in food hygiene and safety
Compensation & Benefits:
- Salary Range: £18,000 - £22,000 per annum, based on experience and qualifications
- Service charge and tips allocation
- Employee discounts on accommodation, dining, and leisure facilities
- Training and development opportunities
- Pension scheme and healthcare benefits
- Uniform provided
- Employee assistance programme
How to Apply:
To apply for the Wait Staff position at Marriott UK in Leicester, East Midlands, please submit your CV and a cover letter highlighting your relevant experience and skills to the HR department. Shortlisted candidates will be contacted for further assessments and interviews. Thank you for considering a career with Marriott UK.
Required Skills
- Stock Management
- Inventory Control
- Merchandising