Bartender at Chateau Lake Louise, London, Ontario in London

Company Overview Chateau Lake Louise is a premier hospitality and tourism brand renowned for delivering authentic Canadian hospitality, exceptional culinary experiences, and a warm, welcoming atmosphere. Operating a flagship restaurant and lounge in the heart of downtown London, Ontario, the establishment blends the elegance of a historic lodge with contemporary service standards. Our team is dedicated to creating memorable moments for guests, whether they are celebrating a special occasion, enjoying a casual after‑work drink, or attending a corporate event. We are an equal‑opportunity employer committed to fostering a diverse and inclusive workplace that reflects the communities we serve. Key Responsibilities For Bartender - Prepare and serve a full range of alcoholic and non‑alcoholic beverages in accordance with Chateau Lake Louise’s recipes, presentation standards, and responsible service policies. - Greet guests promptly, take orders accurately, and provide knowledgeable recommendations on cocktails, wines, beers, and specialty drinks. - Maintain a clean, organized, and fully stocked bar area, including glassware, garnishes, and equipment, and conduct regular inventory checks. - Process transactions using the point‑of‑sale (POS) system, handle cash and credit payments, and reconcile cash drawers at the end of each shift. - Monitor guest consumption to ensure compliance with Ontario’s Liquor Control Act, intervene when necessary, and complete required incident reports. - Collaborate with kitchen staff and servers to coordinate timing of drinks with food service, especially during high‑volume periods and private events. - Participate in weekly staff meetings, training sessions, and promotional events, contributing ideas for new drink menus and seasonal specials. - Uphold health, safety, and sanitation standards as outlined by the Ontario Ministry of Labour and local health authority. Required Qualifications - Minimum of two (2) years’ experience working as a bartender in a high‑traffic restaurant, hotel lounge, or resort setting. - Valid Ontario Liquor Licence (or eligibility to obtain one within 30 days of hire). - Completion of a recognized food‑service or hospitality certification program (e.g., Smart Serve, ServSafe). - Proven ability to work a flexible schedule, including evenings, weekends, and holidays, with the capacity to stand for extended periods. - Strong numeracy skills for accurate cash handling and POS operation. - Excellent verbal communication skills in English; French language ability is an asset. Desired Skills - Creative mixology skills with a portfolio of signature cocktails. - Knowledge of craft beers, Canadian wines, and emerging beverage trends. - Ability to upsell and suggest pairings that enhance the guest experience. - Experience with inventory management software and basic cost‑control techniques. - Strong teamwork orientation and the ability to remain calm under pressure. - Commitment to delivering exceptional customer service and building repeat clientele. Compensation & Benefits - Competitive annual salary range: $30,000 – $45,000 CAD, plus tips and performance‑based incentives. - Statutory benefits in accordance with Ontario Employment Standards Act, including statutory holidays, vacation pay, and overtime premiums. - Extended health, dental, and vision coverage after three months of continuous service. - Employee discount on food and beverage purchases at all Chateau Lake Louise locations. - Access to professional development programs, including mixology workshops and leadership training. - Uniform allowance and provision of necessary bar tools. How to Apply Interested candidates should submit a current résumé and a brief cover letter outlining relevant experience and why they wish to join Chateau Lake Louise. Applications are to be uploaded through the company careers portal at www.chateaulakelouise.com/careers. Please ensure your submission includes the job title “Bartender – London, Ontario” in the subject line. Only candidates selected for an interview will be contacted. Chateau Lake Louise thanks all applicants for their interest and encourages qualified individuals from diverse backgrounds to apply. Qualifications: Hotel Management Certificate Skills: Tour guiding, Local knowledge, Customer engagement