Customs Broker at FedEx Canada, Longueuil, Quebec in Longueuil

Company Overview FedEx Canada is a leading provider of transportation, e‑commerce and business services across the country and around the globe. With a network that spans more than 220 countries and territories, FedEx Canada delivers innovative logistics solutions that help customers move goods quickly, safely and compliantly. The Longueuil, Quebec hub supports a high‑volume, cross‑border freight operation serving the Greater Montreal area and the province of Quebec. We are committed to a diverse and inclusive workplace, competitive compensation and continuous professional development for all employees. Key Responsibilities for Customs Broker - Prepare, review and submit accurate customs documentation for import and export shipments, ensuring compliance with Canada Border Services Agency (CBSA) regulations, trade agreements and FedEx internal policies. - Classify goods using the Harmonized System (HS) and determine appropriate duty and tax rates, applying tariff‑rate quotas, preferential treatments and exemptions where applicable. - Liaise with customs officials, freight forwarders, carriers and internal stakeholders to resolve clearance issues, obtain permits, licences or certificates of origin in a timely manner. - Conduct pre‑clearance risk assessments, identify potential compliance gaps and implement corrective actions to minimise delays and penalties. - Maintain up‑to‑date knowledge of changes to customs legislation, trade agreements (e.g., USMCA, CETA) and FedEx operational procedures; disseminate relevant updates to the team. - Provide guidance and training to sales, operations and customer service staff on customs requirements and best practices. - Manage electronic filing systems (e.g., ACE, ASYCUDA) and ensure all records are retained in accordance with Canadian privacy and record‑keeping standards. - Contribute to continuous‑improvement initiatives, including process automation, KPI tracking and customer service enhancements. Required Qualifications - Minimum of 3 years of hands‑on experience as a licensed Customs Broker in Canada, with a valid Customs Broker licence issued by the CBSA. - Post‑secondary education in International Trade, Logistics, Business Administration or a related field; a diploma or degree is preferred. - Demonstrated proficiency with customs clearance software (e.g., FedEx Global Trade Management, Descartes, Amber Road) and Microsoft Office Suite. - Strong understanding of Canadian import/export regulations, tariff classification, valuation, origin rules and restricted goods. - Excellent written and verbal communication skills in both English and French, with the ability to interact professionally with government agencies and internal partners. - Proven ability to work under pressure, meet tight deadlines and manage multiple shipments simultaneously. - Eligibility to work in Canada and willingness to obtain any additional security clearances required for the role. Desired Skills - Experience with automated customs filing (ACE) and electronic data interchange (EDI) platforms. - Knowledge of additional trade agreements such as NAFTA/USMCA, CETA, and familiarity with duty drawback processes. - Certification in International Trade Compliance (e.g., CTP, CTC) or membership in professional bodies such as the Canadian Society of Customs Brokers. - Strong analytical and problem‑solving abilities, with a focus on risk mitigation. - Customer‑service orientation and the ability to explain complex customs requirements in plain language. - Ability to work collaboratively in a multicultural team environment. Compensation & Benefits - Competitive annual salary range: $55,000 – $75,000 CAD, commensurate with experience and qualifications. - Performance‑based incentive program. - Comprehensive health, dental and vision coverage for the employee and eligible dependents. - Company‑matched Group RRSP and pension plan. - Paid vacation (minimum 2 weeks) plus statutory holidays and additional paid time off for personal days. - Employee assistance program, wellness initiatives and access to FedEx tuition reimbursement for relevant courses. - Opportunities for career advancement within FedEx’s national and international logistics network. How to Apply Interested candidates should visit the FedEx Canada Careers portal at www.fedex.com/careers, locate the “Customs Broker – Longueuil, QC” posting and submit an up‑to‑date résumé and a cover letter outlining relevant experience and language proficiency. Applications will be reviewed on a rolling basis; only shortlisted applicants will be contacted for an interview. FedEx Canada is an equal‑opportunity employer and welcomes applications from all qualified individuals, including visible minorities, Indigenous peoples, persons with disabilities and members of the LGBTQ2S+ community. Qualifications: Dangerous Goods Certification Skills: Dispatch operations, Communication, Problem solving