Dispatch Coordinator at Royal Mail, Huddersfield, Yorkshire and the Humber in Huddersfield

Company Overview Royal Mail is the UK's leading postal and delivery company, connecting millions of people and businesses across the country. With a rich history dating back to 1516, we are committed to providing a reliable, efficient, and customer-focused service. We are constantly evolving to meet the changing needs of our customers, embracing new technologies and innovative solutions to deliver excellence in every aspect of our operations. Key Responsibilities For Dispatch Coordinator As a Dispatch Coordinator at our Huddersfield site, you will play a crucial role in ensuring the smooth and timely dispatch of mail and parcels. Your key responsibilities will include: * Planning and coordinating the dispatch of mail and parcels to various destinations, adhering to strict delivery schedules and service level agreements. * Liaising with Royal Mail's network of delivery offices and transport providers to ensure efficient and timely delivery. * Monitoring and managing the movement of mail and parcels through the dispatch process, identifying and resolving any potential delays or issues. * Maintaining accurate records of dispatch activities, including tracking and tracing of items. * Collaborating with other departments, such as Sorting and Operations, to ensure seamless integration of processes. * Implementing and adhering to Royal Mail's health and safety policies and procedures. * Providing excellent customer service, responding to enquiries and resolving any issues related to dispatch. Required Qualifications * Experience in a logistics or transport environment, preferably within a dispatch or operations role. * Strong organisational and planning skills, with the ability to prioritise tasks and manage multiple deadlines. * Excellent communication and interpersonal skills, with the ability to build effective relationships with colleagues, suppliers, and customers. * Proficiency in using computer systems and software, including Microsoft Office Suite. * Ability to work flexibly, including shift work and weekends as required. Desired Skills * Knowledge of Royal Mail's products and services. * Experience of using transport management systems. * Familiarity with health and safety regulations within a logistics environment. * Ability to speak additional languages would be advantageous. Compensation & Benefits The salary for this role is £20,000 - £25,000 per annum, depending on experience. Royal Mail offers a comprehensive benefits package, including: * 25 days' annual leave, plus bank holidays. * Pension scheme. * Employee discount scheme. * Access to training and development opportunities. * A supportive and inclusive workplace culture. How to Apply If you are a motivated and organised individual with a passion for logistics and customer service, please submit your CV and covering letter outlining your relevant experience and why you are interested in this role. Applications can be submitted online through our website. Qualifications: CILT (Chartered Institute of Logistics & Transport) qualifications Skills: Customs Procedures, Import/Export Documentation